Facts and figures

Key statistics that capture Triple Zero Victoria's operations and services delivered to the community.

In 2023–24, Triple Zero Victoria answered close to 2.9 million calls for assistance, an increase of 7.4% from 2022-23. This represents a call every 11 seconds or more than 7,894 calls a day.

Triple Zero Victoria also dispatched close to 2.5 million emergency services events.

Here are some other highlights from throughout the year.

  • 2,145,877Triple zero emergency calls answered
  • 396,462Calls answered for non-emergency assistance, such as patient transport
  • 7,894Average number of calls per day
  • 2,790Average number of ambulance emergency calls per day
  • 1,854,810Messages relayed via the Emergency Alerting Service (EAS)
  • 24,430,796Radio calls processed via the Metropolitan Mobile Radio (MMR) network
  • 18,402,445Radio calls processed via the Regional Mobile (RMR) network
  • 8,497Cardiac events where we helped provide the critical link
  • 270Police pursuit events we helped police with
  • 138Deliveries of babies who couldn't wait to get to hospital
  • 34,825Storm calls answered (132 500)
  • 393,754State-wide code one "lights and sirens" ambulance emergency events

Updated